Privacy Policy

Effective Date: 02.09.25

Luxs Leads (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use our services.

1. Information We Collect

We may collect the following types of personal data:

Contact Information: Names, email addresses, and other identifiers you provide.

Payment Information: Billing details processed securely through third-party providers (e.g., Stripe).

Conversations & User Inputs: Interactions with our AI agents may be collected to improve our services.

2. How We Use Your Information

We use the data we collect for the following purposes:

Providing Services: To deliver AI-driven customer support and lead generation services.

Improving AI Agents: To refine and enhance the accuracy and performance of our AI systems.

Customer Support: To respond to inquiries and assist with technical issues.

Marketing: To send promotional communications (with your consent where required).

3. Third-Party Services

We may share your data with trusted third-party providers solely for business purposes:

GoHighLevel (CRM and automation)

Stripe (payment processing)

OpenAI (AI model services)

Twilio (communications services)

These providers process your information in line with their own privacy practices.

4. Data Retention

We retain your data until you request deletion or close your account.

5. User Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.

Opt-Out of marketing communications.

Delete your data, including conversations with AI agents.

To exercise these rights, contact us at [email protected].

6. Security Measures

We implement reasonable security measures, including encryption and access restrictions, to protect your data from unauthorized access, alteration, or disclosure.

7. International Data Transfers

We do not share or transfer your personal data internationally.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates the latest version.

9. Contact Us

For questions or privacy concerns, please contact us at:

📧 [email protected]
🏢 Luxs Leads, Gydas Vei